State Farm® Insurance Agent Derek Tsu
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tim Le
June 6, 2026
5
out of
5
rating by Tim Le
"Thanks to Roy for helping me out"
We responded:
"Tim, thank you for taking the time to leave us a review! I'm glad Roy was able to assist you. We're here to make things easy for you. Let us know if we can help with anything else!"
Katrina Cantwell
June 3, 2026
5
out of
5
rating by Katrina Cantwell
"Nathan was pleasant, personable, and helped me drastically decrease my car insurance bill with no sacrifice to coverage."
We responded:
"Katrina, thank you for taking the time to leave us a review! I'm happy to hear that Nathaniel was able to assist you in lowering your insurance bill while maintaining your coverage. We always aim to provide the best service possible. Feel free to reach out if you need anything else!"
Isaac
June 3, 2026
5
out of
5
rating by Isaac
"Roy was super helpful & very informative loved the hospitality he gave me i recommend him"
We responded:
"Isaac, thank you for taking the time to leave us a review! I'm happy to hear that Roy provided you with helpful and informative service. We appreciate your recommendation and are glad you felt welcomed. Feel free to reach out if you need anything else!"
Skyler Redington
June 2, 2026
5
out of
5
rating by Skyler Redington
"Been working with Nathaniel and he's been responsive and easy to work with. Highly recommend."
We responded:
"Skyler, thank you for taking the time to leave us a review! I'm happy to hear that Nathaniel has been responsive and easy to work with. We appreciate your recommendation. Feel free to reach out if you need anything else!"
Yvonne Lim
June 2, 2026
5
out of
5
rating by Yvonne Lim
"I don’t usually write Google reviews but my family had a great experience working with Roy and are so grateful for all of his help. He was always patient, responsive, and willing to take the time to answer our questions and make sure we understood everything. It felt like he genuinely cared about helping us and finding the best option for our needs. We truly appreciate all of his help and outstanding customer service. Thank you, Roy!"
We responded:
"Yvonne, thank you for taking the time to leave us a review! I'm so happy to hear that Roy provided such a positive experience for your family. It's great to know he was patient and responsive in helping you find the best options. We truly appreciate your kind words. Feel free to reach out if you need anything else!"
Mitch Rinehart
May 28, 2026
5
out of
5
rating by Mitch Rinehart
"Great service and supper friendly. Would highly recommend 10/10"
We responded:
"Thank you, Mitch! I'm happy to hear you enjoyed our service and found our team friendly. Your recommendation means a lot to us. Let us know if we can help with anything else!"
David Hanes
May 28, 2026
5
out of
5
rating by David Hanes
"This team is first class. I was dreading having to find new homeowners insurance and new auto insurance for my three vehicles because the process is always such a nightmare and such a big barrage of people reaching out Derek and his team made the decision very easy after initial contact. Everything was handled promptly and professionally. I cannot recommend them enough."
We responded:
"David, thank you for taking the time to leave us a review! I'm happy to hear that we could make the process of finding new insurance smooth and stress-free for you. We strive to handle everything promptly and professionally. We appreciate your recommendation! Feel free to reach out if you need anything else!"
Frank Villegas
May 28, 2026
5
out of
5
rating by Frank Villegas
"Zi Yang had Great Customer Service, a lot of patience and answered all questions to great satisfaction"
We responded:
"Thank you, Frank! I'm happy to hear that Zi provided you with great customer service and answered all your questions. We strive to make sure everyone feels informed and satisfied. Feel free to reach out if you need anything else!"
Colin
May 27, 2026
5
out of
5
rating by Colin
"great experience with Roy"
We responded:
"Hey Yufan, thank you for taking the time to leave us a review! I'm happy to hear you had a great experience with Roy. We always aim to provide excellent service. We appreciate your support!"
Pamela M. Smith
May 19, 2026
5
out of
5
rating by Pamela M. Smith
"My parents used State Farm exclusively for more than 50 years so naturally, my brothers and me used State Farm for our insurace needs. In 2024, after 18 years of State Farm coverage, they raised my rates significantly so I decided to go to another insurance provider. After my father's death and the closing of probate, I needed homeowners insurance to insure the property. I requested quotes from 5 companies. Roy stood out because he worked me with to get the best rates for the coverage I wanted. The rates were even lower than the rates I was paying with the other company. I also added coverage for my vehicle. Roy found me insurance solutions and payments that fit my budget. He has been recommended to everyone I know who is looking for insurance coverage."
We responded:
"Thank you, Pamela, for sharing your experience! I'm glad to hear that Roy was able to assist you in finding the right coverage at a competitive rate. It's wonderful to know that you felt supported during such an important transition. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Daniel Sosa
May 6, 2026
5
out of
5
rating by Daniel Sosa
"Thank you Nathan for your support and advice during my insurance policy purchase. I truly appreciate your professionalism and care throughout the process. It was a pleasure meeting you, and thank you again for your business and assistance."
We responded:
"Thank you, Daniel! I'm delighted to hear that Nathaniel provided you with the support and advice you needed during your insurance policy purchase. We appreciate your kind words about his professionalism and care. It was a pleasure assisting you, and we look forward to being here for any future needs. Thanks for choosing us!"
Rachel Tyler
May 5, 2026
5
out of
5
rating by Rachel Tyler
"I had a great experience speaking with Roy at State Farm. From the moment we got on the phone, he was incredibly kind, patient, and genuinely helpful. He took the time to answer all of my questions thoroughly, made sure I understood everything, and never made me feel rushed. What really stood out was how he went the extra mile to clarify details and make sure I felt confident in my decisions. That level of care and attention is hard to find these days. I would absolutely recommend Roy to anyone looking for insurance help hands down one of the best experiences I’ve had. If you’re considering State Farm, he’s the person you want to talk to!"
We responded:
"Thank you, Rachel, for sharing your wonderful experience! I'm happy to hear that Roy provided such exceptional service and made you feel confident in your decisions. It's great to know that his kindness and patience stood out to you. We truly appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist with!"
Denise Chung
May 4, 2026
5
out of
5
rating by Denise Chung
"I had an excellent experience working with Roy. He was very knowledgeable, patient, and easy to work with from start to finish. Roy made sure to clearly explain all of my options and helped me choose the coverage that best fit my needs without any pressure. His professionalism and friendly approach made the whole process simple and stress-free. It’s clear he truly cares about his clients and provides outstanding service. I would definitely recommend Roy to anyone looking for dependable and trustworthy insurance assistance."
We responded:
"Thank you for your wonderful feedback, Denise! I'm happy to hear that Roy provided you with such a knowledgeable and stress-free experience. Our team is dedicated to offering dependable service, and it's great to know Roy made a positive impact. If you need any further assistance, feel free to reach out!"
Ethan Hsue
May 4, 2026
5
out of
5
rating by Ethan Hsue
"Really great service, Roy helped me out a ton taking care of me and making sure I was well informed and answered all of my questions."
We responded:
"Thank you for your review, Ethan! I'm happy to hear that Roy was able to assist you effectively and provide the information you needed. Our team is dedicated to ensuring our customers feel supported and informed. If there's anything else we can do for you, just let us know!"
Fallon Cardenas (AngryTarantula)
March 30, 2026
5
out of
5
rating by Fallon Cardenas (AngryTarantula)
"Great service, cool sales rep, got me more coverage than progressive for less. And also a little health coverage for no extra cost."
We responded:
"Thank you, Fallon! I'm happy to hear that you enjoyed the service and found value in the coverage options we provided. It's wonderful to know that our team could offer you more coverage at a better rate. If you have any questions or need further assistance, feel free to reach out anytime!"
Scott Fuller
March 13, 2026
5
out of
5
rating by Scott Fuller
"Just want to give a shout out to Roy for his excellent customer service. Every interaction has been first rate! Thank you Roy!"
We responded:
"Thank you, Scott! I'm happy to hear about your positive experiences with Roy. We appreciate your feedback and are glad to have him on our team. If you need anything else, feel free to reach out!"
Pancho Bob
January 22, 2026
5
out of
5
rating by Pancho Bob
"Roy really helped me out! He literally saved me almost a hundred dollars a month, after I added additional options and policies! Give them a call for real!"
We responded:
"Thank you, Pancho Bob! I'm happy to hear that Roy was able to assist you and help you save money while adding more options to your policies. We appreciate your recommendation and are always here to support your insurance needs. Let us know if there's anything else we can do for you!"
Bogang Wu
January 21, 2026
5
out of
5
rating by Bogang Wu
"very efficient and responsive!"
We responded:
"Thank you! I'm happy you found our service efficient and responsive. If you need anything else, feel free to reach out anytime!"
Jonathon Bair
January 12, 2026
5
out of
5
rating by Jonathon Bair
"Derek Tsu was so helpful on the phone, got my new policy set up really quickly!"
We responded:
"Thank you, Jonathon! I'm happy to hear that our office was able to assist you efficiently with your new policy. Our office is committed to providing quick and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Julia Lin
January 8, 2026
5
out of
5
rating by Julia Lin
"Roy was the best in helping me figure out the best car insurance plan for me and my family! He was so helpful and supportive throughout the process, he was great at listening to our needs and addressing them as needed. Thank you Roy for all the help!"
We responded:
"Julia, thank you for your wonderful feedback! I'm happy to hear that Roy was able to assist you in finding the right insurance plan for your family. Our team is dedicated to providing supportive and attentive service. If you have any more questions or need further assistance, feel free to reach out!"
Ali Saleh
December 30, 2025
5
out of
5
rating by Ali Saleh
"I want to thank Garryn for her excellent service and advice with all my policies. She is very knowledgeable and helpful and very pleasant. She always makes me smile when I talk to her and I feel confident that I am in good hands. Thank you again"
We responded:
"Ali, thank you for your wonderful feedback! I'm so happy to hear that Garryn has been providing you with excellent service and advice. It's great to know she brings a smile to your face and makes you feel confident with your policies. We’re always here to help with anything you need!"
Michael Dang
December 16, 2025
5
out of
5
rating by Michael Dang
"Really easy to work with and would recommend to others!"
We responded:
"Thank you, Michael! I'm glad you found it easy to work with our office. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Zoie Aquino-Limbag
December 16, 2025
5
out of
5
rating by Zoie Aquino-Limbag
"Thanks roy for helping me out"
We responded:
"Zoie, thank you for your feedback! I'm glad Roy was able to assist you. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Abbey Le
December 12, 2025
5
out of
5
rating by Abbey Le
"Roy has been so helpful and easy to talk to!! He made everything super easy to understand and walked me through all of my options :)"
We responded:
"Abbey, thank you for your wonderful feedback! I'm happy to hear that Roy was able to assist you effectively and make the process clear and straightforward. We’re always here to help with any questions or needs you might have in the future!"
shay tian
December 3, 2025
5
out of
5
rating by shay tian
"Huge thank you to Roy for his exceptional service. He listened to my needs, compared different plans with me, and made sure I understood the benefits and costs before making a decision. His professionalism and kindness made the whole experience smooth and reassuring. I’m truly grateful for his help and highly recommend him!"
We responded:
"Thank you, Shay, for sharing your experience! I'm happy to hear that Roy provided such exceptional service and made the process smooth for you. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"