State Farm® Insurance Agent Derek Tsu
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eugene Aquino
August 29, 2024
5
out of
5
rating by Eugene Aquino
"Derek was very helpful and nice to talk to. Glad I switched to StateFarm."
We responded:
"Eugene, thank you for your kind words! I'm glad you found the service helpful and enjoyed our conversation. Welcome to State Farm! If you need any further assistance, feel free to reach out. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
sam
August 29, 2024
5
out of
5
rating by sam
"刚刚在保险公司咨询了一些问题 一位陈小姐JOY给我回答的特别详细 也进行了详细的介绍 推荐大家来这里找她👍"
We responded:
"Sam, thank you for your positive feedback! I'm glad to hear that Joy provided detailed and helpful information during your visit. We appreciate your recommendation and look forward to assisting you with any future insurance needs. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Keith Anderson
August 29, 2024
5
out of
5
rating by Keith Anderson
"perfect"
We responded:
"Keith, thank you for your review. I'm glad you had a perfect experience with our office. If you need any further assistance, we're here to help. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Michelle Manual
August 28, 2024
5
out of
5
rating by Michelle Manual
"She was wonderful excellent"
We responded:
"Michelle, thank you for your kind words. I'm glad to hear that you had an excellent experience with our team. If you need any further assistance, feel free to reach out. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Vincent Dao
August 27, 2024
5
out of
5
rating by Vincent Dao
"This was probably the best and easiest time I've ever had talking to an insurance agent about quotes. I worked with Roy about my car insurance prices and he was incredibly patient and knowledgeable. If you need help with anything insurance related hit up Roy from this State Farm branch."
We responded:
"Vincent, thank you for your positive review! I'm glad to hear that Roy was able to assist you with your auto insurance quotes in a patient and knowledgeable manner. We appreciate your recommendation and are here for any future insurance needs you may have. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Jonathan
August 26, 2024
5
out of
5
rating by Jonathan
"Shout-out to Roy for coming thru with auto insurance for me! Super friendly and helped me get better prices than anywhere else"
We responded:
"Jonathan, thank you for your review. I'm glad Roy could assist you with your auto insurance and help you find better prices. We appreciate your feedback and look forward to serving you again. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Elena Pan
August 26, 2024
5
out of
5
rating by Elena Pan
"Joy has been an excellent agent. She consistently provided timely responses, was incredibly helpful, and answered all my questions with clarity. I truly appreciate her dedication and professionalism. Highly recommend!"
We responded:
"Elena, thank you for your kind words about Joy. I'm glad to hear she provided timely responses and clear answers to your questions. We appreciate your recommendation and are here for any future needs you may have. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Kelly Tran
August 23, 2024
5
out of
5
rating by Kelly Tran
"Roy has an incredible energy to him! It was a breath of fresh air to find someone so easy and transparent to work with at an insurance company. I will be bringing my parents down to also get their quotes so we can get a better deal!"
We responded:
"Kelly, thank you for your wonderful review. I'm glad Roy's energy and transparency made your experience enjoyable. We look forward to assisting your parents with their quotes. If you have any further questions or need assistance, feel free to reach out. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Jared Akito
August 23, 2024
5
out of
5
rating by Jared Akito
"Roy helped me find an amazing quote after I was looking around for a new insurance company to switch too. Looking forward to working together with Roy on the quotes!"
We responded:
"Jared, thank you for your positive review! I'm glad Roy could assist you in finding an amazing quote. We look forward to working with you on your insurance needs. If you have any questions or need further assistance, feel free to reach out. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Andy Vuong
August 23, 2024
5
out of
5
rating by Andy Vuong
"Roy was an amazing person to work with, he made the whole experience smooth and I would come back to refer my friends and family to him anytime. For all your insurance needs definitely hit up Roy!"
We responded:
"Andy, thank you for your wonderful review. I'm glad to hear that Roy made your experience smooth and enjoyable. We appreciate your referrals and look forward to assisting you, your friends, and your family with any insurance needs. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Zack
August 22, 2024
5
out of
5
rating by Zack
"Thanks Roy you are the best. Gods blessings to you and your family"
We responded:
"Thanks, Zack. We're happy Roy could assist you. Wishing you and your family all the best. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Jiang Zikun
August 20, 2024
5
out of
5
rating by Jiang Zikun
"Joy is nice, professional, helps my insurance"
We responded:
"Thank you, Jiang, for your positive review. I'm glad to hear that Joy provided you with professional and helpful service. We appreciate your feedback and look forward to assisting you with any future insurance needs. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Kitty Tang
August 20, 2024
5
out of
5
rating by Kitty Tang
"Thanks for your help everyone!"
We responded:
"Kitty, thank you for your kind words and the 5-star rating. We're happy we could assist you. If you need anything else, feel free to reach out. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Henry Boden
August 15, 2024
5
out of
5
rating by Henry Boden
"I have loved working with Derek and his team for my insurance needs. They offer great advice, find the best rates, and check in periodically to make sure that everything is going good. Everyone I've worked with has been incredibly friendly too (Roy, Joy, Phuong, that's all I can remember off the top of my head). Definitely recommend these checking out these folks to see if they can get you a good deal."
We responded:
"Hey Henry, Thanks a lot for your awesome review! I'm glad you’ve had a positive experience with our team. Roy, Joy, and Phuong will be happy to know their efforts are appreciated. We always aim to provide great advice, find the best rates, and check in to ensure everything is going well. If you ever need anything else, feel free to reach out. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
eleven
August 15, 2024
5
out of
5
rating by eleven
"Joy helped me solve my problems really quick and she was super helpful, which made the process easy and straightforward. I highly recommend Joy for anyone looking for excellent service and reliable insurance"
We responded:
"Thanks for sharing your positive experience! I'm glad Joy could help you out quickly and make everything easy. We appreciate your recommendation and are here for any future needs. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Vicky Lu
August 14, 2024
5
out of
5
rating by Vicky Lu
"Joy is a very professional and patient insurance agent!"
We responded:
"Hey Vicky, Thanks for the awesome review! I'm glad to hear that Joy provided professional and patient service! If you need anything else, we're here to help. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Ryan Leuteritz
August 13, 2024
5
out of
5
rating by Ryan Leuteritz
"Thank you Roy! Super helpful"
We responded:
"Hey Ryan, Thanks a lot for the awesome review! I'm happy Roy could help you out. If you need anything else, we're here for you! - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
gz2016 gz2016
August 9, 2024
5
out of
5
rating by gz2016 gz2016
"I have been working with Joy Chen since I found this office, and I am impressed with her professionalism and domain knowledge. She is responsible and helpful. She is capable of quickly giving you answer for your question and often providing good advice. Yes, I am happy that I could work with an agent like Joy, who helps me in many aspects"
We responded:
"Hi! Thanks for the awesome review! I'm really glad to hear that Joy has been so helpful and knowledgeable. It's great to know she’s been able to provide quick answers and good advice! We're happy to have her on our team. If you need anything else, feel free to reach out! - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Yuhao Su
August 8, 2024
5
out of
5
rating by Yuhao Su
"Joy helped me to modify my policy quickly."
We responded:
"Hey Yuhao, Thanks for the awesome review! I'm glad Joy could help you modify your policy quickly. If you need anything else, we're here for you! - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Liheng Chen
August 7, 2024
5
out of
5
rating by Liheng Chen
"I recently purchased auto insurance from Joy at Statefarm, and I am very pleased with the service I received. Joy was incredibly helpful and made the process easy and straightforward. She took the time to answer all my questions and ensured I got the best coverage for my needs. I highly recommend Joy and this office for anyone looking for excellent service and reliable insurance."
We responded:
"Hi Liheng, thanks for the awesome review! I'm glad Joy could make the process easy and straightforward for you. We appreciate your recommendation and are happy you found the coverage you needed. If you have any more questions or need further assistance, we're here to help! - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Sergio Huerta
August 6, 2024
5
out of
5
rating by Sergio Huerta
"Roy is awesome, patient, informative and has great customer service! He was able to work with me and find me the best rate. He made the process very simple. I loved that I could set everything up super quick and all through text/email. Would highly recommend!"
We responded:
"Thanks, Sergio, for the awesome review! I'm really happy to hear that Roy was able to help you find the best rate and make the process simple. It's great that you found the text/email setup convenient. We appreciate your recommendation! - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
lei yin
August 6, 2024
5
out of
5
rating by lei yin
"Joy保险服务很好乐于助人非常感兴趣谢"
We responded:
"感谢您的反馈！很高兴听到您对Joy的服务感到满意。如果您有任何其他问题或需要帮助，请随时联系我们。"
Mag P
August 6, 2024
5
out of
5
rating by Mag P
"Maria Martinez is highly expertise professional: her mannerism, her impeccable customer service, and her willingness to go extra miles makes her a very pertinent person to perform extraordinary in such a competitive space. Thank Maria for all you've done for me!"
We responded:
"Hey Mag, Thanks a lot for your awesome review! I'm so glad Maria's expertise and exceptional customer service made such a positive impact. We'll make sure to pass on your kind words to her. If you need anything else, we're here for you! - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Amy Lopez
August 5, 2024
5
out of
5
rating by Amy Lopez
"Derek was professional and very helpful!"
We responded:
"Hi Amy! I'm so glad you found our service professional and helpful! If you ever need anything else, don't hesitate to reach out. Thanks for the awesome review! - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Molly Adams
August 3, 2024
5
out of
5
rating by Molly Adams
"I had a flat tire at a most inconvenient time. I called roadside assistance and they got a tow truck to me really fast. I'm so glad I'm insured with State Farm. I know if I get in a jam, they're always going to help me. My agent is great!! If your unhappy with your insurance company, by all means, call them. They will definitely set you up!! Major shout out to Nathan!! ."
We responded:
"Hey Molly, Thanks a ton for the awesome review! I'm really glad our roadside assistance was able to help you out quickly when you had a flat tire. It's great to know you feel supported by State Farm. Nathan will be thrilled to hear your shout-out! If you ever need anything else, don't hesitate to reach out. We're always here for you! - Derek Tsu - State Farm Insurance Agent, San Marino, CA"