State Farm® Insurance Agent Derek Tsu

"I just got off the phone with Nathan and he was awesome! First he let me vent about my situation. I know he needed to get my info and get my money but he explained the policy and procedure fully. Insurance is a very mucked up business right now in CA and it's so confusing and frustrating. His professionalism yet personal touches and reasonable quote got me to go with this insurance office. I truly appreciate a live person in this all too impersonal electronic age. I am 62 years old and I like old school and feel more reassured when there is a real voice and person on the other end. That was my gripe with my previous agent. After paying insurance for approximately 46 years since I was 16 years old with this company, my same agent couldn't make a single phone call to me to let me know my insurance was about to be cancelled. Too many emails get buried and I missed a payment and was about to be canceled for the first time in my life! I was irate as hell but Nathan brought me down and got me insured. Thanks a million Nathan!"

"William at State Farm went above and beyond to secure myself and my partner the best car insurance for our new car. He was always available at the other end of the phone and email whenever we needed him, even when switching cars at the last minute. Securing good insurance when you've just made an international move can be super tricky, but William did his utmost to secure everything we needed in very swift time!"

"I had a fantastic experience at Derek Tsu’s insurance business. The staff were so friendly and the minute I walked in extremely catering and helpful. All my questions were answered and meet, definitely a reliable insurance I’m glad I choose. The representative Ivy was also so kind and was the first person to greet me."

"I recently had the pleasure of working with Derek Tsu and his team at State Farm in San Marino. The team was very knowledgeable and took the time to understand my insurance needs. Ivy, in particular, was extremely helpful and went above and beyond to ensure that I received the best coverage possible. She was patient, informative, and always available to answer any questions I had. Her attention to detail and dedication to providing exceptional service truly stood out and made my experience with State Farm a positive one. The team is friendly, professional, and truly cares about their clients. Thank you, Ivy and Derek, for your outstanding service!"

"I wasn’t sure how to pick an insurance carrier, so I just searched up State Farm agencies near me. Derek’s agency first popped up on Google and I get why they are a five-star business. I had an easy and smooth experience for getting auto insurance quotes. Ivy got me huge discounts and showed me other policy options. The service was high quality and I expect to be receiving the same service in the future. I highly recommend this State Farm office in Pasadena!"

"My boyfriend and I moved to Pasadena and were shopping around for insurance and I reached out to Derek. He is the best agent I have worked with- very responsive, knowledgeable, and took the time to explain every little detail about the policy and what coverages were included. We ended up going with State Farm for life insurance, and switched our auto insurance to them."

"Good service and excellent staff at this State Farm, I had a very great conversation with Joe Angyus. I purchased life insurance through Joe! When I have any questions, him or someone else in the office gets back to me very quickly and is very knowledgeable. I would definitely recommend my friends and family to buy insurance through Joe."

"I recently relocated and was in the market for car insurance coverage. Ivy assisted me in the process of selecting which plan was the most optimal for my situation. She has an amazing attitude and has a strong understanding of the market and the various coverage options that were available. She carefully assessed my situation and requirements and found a car insurance policy that provided the right balance of coverage and affordability. Ivy was exceptional to work with and I highly recommend her for car insurance needs."

"The people here are so great to work with! Derek and his staff are professional, friendly and care about their customers. With a wide range of products and knowledgeable suggestions, they provided the best coverage for what I need. I definitely recommend this agency!"