State Farm® Insurance Agent Derek Tsu
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pamela M. Smith
May 19, 2026
5
out of
5
rating by Pamela M. Smith
"My parents used State Farm exclusively for more than 50 years so naturally, my brothers and me used State Farm for our insurace needs. In 2024, after 18 years of State Farm coverage, they raised my rates significantly so I decided to go to another insurance provider. After my father's death and the closing of probate, I needed homeowners insurance to insure the property. I requested quotes from 5 companies. Roy stood out because he worked me with to get the best rates for the coverage I wanted. The rates were even lower than the rates I was paying with the other company. I also added coverage for my vehicle. Roy found me insurance solutions and payments that fit my budget. He has been recommended to everyone I know who is looking for insurance coverage."
We responded:
"Thank you, Pamela, for sharing your experience! I'm glad to hear that Roy was able to assist you in finding the right coverage at a competitive rate. It's wonderful to know that you felt supported during such an important transition. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Daniel Sosa
May 6, 2026
5
out of
5
rating by Daniel Sosa
"Thank you Nathan for your support and advice during my insurance policy purchase. I truly appreciate your professionalism and care throughout the process. It was a pleasure meeting you, and thank you again for your business and assistance."
We responded:
"Thank you, Daniel! I'm delighted to hear that Nathaniel provided you with the support and advice you needed during your insurance policy purchase. We appreciate your kind words about his professionalism and care. It was a pleasure assisting you, and we look forward to being here for any future needs. Thanks for choosing us!"
Rachel Tyler
May 5, 2026
5
out of
5
rating by Rachel Tyler
"I had a great experience speaking with Roy at State Farm. From the moment we got on the phone, he was incredibly kind, patient, and genuinely helpful. He took the time to answer all of my questions thoroughly, made sure I understood everything, and never made me feel rushed. What really stood out was how he went the extra mile to clarify details and make sure I felt confident in my decisions. That level of care and attention is hard to find these days. I would absolutely recommend Roy to anyone looking for insurance help hands down one of the best experiences I’ve had. If you’re considering State Farm, he’s the person you want to talk to!"
We responded:
"Thank you, Rachel, for sharing your wonderful experience! I'm happy to hear that Roy provided such exceptional service and made you feel confident in your decisions. It's great to know that his kindness and patience stood out to you. We truly appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist with!"
Denise Chung
May 4, 2026
5
out of
5
rating by Denise Chung
"I had an excellent experience working with Roy. He was very knowledgeable, patient, and easy to work with from start to finish. Roy made sure to clearly explain all of my options and helped me choose the coverage that best fit my needs without any pressure. His professionalism and friendly approach made the whole process simple and stress-free. It’s clear he truly cares about his clients and provides outstanding service. I would definitely recommend Roy to anyone looking for dependable and trustworthy insurance assistance."
We responded:
"Thank you for your wonderful feedback, Denise! I'm happy to hear that Roy provided you with such a knowledgeable and stress-free experience. Our team is dedicated to offering dependable service, and it's great to know Roy made a positive impact. If you need any further assistance, feel free to reach out!"
Ethan Hsue
May 4, 2026
5
out of
5
rating by Ethan Hsue
"Really great service, Roy helped me out a ton taking care of me and making sure I was well informed and answered all of my questions."
We responded:
"Thank you for your review, Ethan! I'm happy to hear that Roy was able to assist you effectively and provide the information you needed. Our team is dedicated to ensuring our customers feel supported and informed. If there's anything else we can do for you, just let us know!"
Fallon Cardenas (AngryTarantula)
March 30, 2026
5
out of
5
rating by Fallon Cardenas (AngryTarantula)
"Great service, cool sales rep, got me more coverage than progressive for less. And also a little health coverage for no extra cost."
We responded:
"Thank you, Fallon! I'm happy to hear that you enjoyed the service and found value in the coverage options we provided. It's wonderful to know that our team could offer you more coverage at a better rate. If you have any questions or need further assistance, feel free to reach out anytime!"
Scott Fuller
March 13, 2026
5
out of
5
rating by Scott Fuller
"Just want to give a shout out to Roy for his excellent customer service. Every interaction has been first rate! Thank you Roy!"
We responded:
"Thank you, Scott! I'm happy to hear about your positive experiences with Roy. We appreciate your feedback and are glad to have him on our team. If you need anything else, feel free to reach out!"
Pancho Bob
January 22, 2026
5
out of
5
rating by Pancho Bob
"Roy really helped me out! He literally saved me almost a hundred dollars a month, after I added additional options and policies! Give them a call for real!"
We responded:
"Thank you, Pancho Bob! I'm happy to hear that Roy was able to assist you and help you save money while adding more options to your policies. We appreciate your recommendation and are always here to support your insurance needs. Let us know if there's anything else we can do for you!"
Bogang Wu
January 21, 2026
5
out of
5
rating by Bogang Wu
"very efficient and responsive!"
We responded:
"Thank you! I'm happy you found our service efficient and responsive. If you need anything else, feel free to reach out anytime!"
Jonathon Bair
January 12, 2026
5
out of
5
rating by Jonathon Bair
"Derek Tsu was so helpful on the phone, got my new policy set up really quickly!"
We responded:
"Thank you, Jonathon! I'm happy to hear that our office was able to assist you efficiently with your new policy. Our office is committed to providing quick and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Julia Lin
January 8, 2026
5
out of
5
rating by Julia Lin
"Roy was the best in helping me figure out the best car insurance plan for me and my family! He was so helpful and supportive throughout the process, he was great at listening to our needs and addressing them as needed. Thank you Roy for all the help!"
We responded:
"Julia, thank you for your wonderful feedback! I'm happy to hear that Roy was able to assist you in finding the right insurance plan for your family. Our team is dedicated to providing supportive and attentive service. If you have any more questions or need further assistance, feel free to reach out!"
Ali Saleh
December 30, 2025
5
out of
5
rating by Ali Saleh
"I want to thank Garryn for her excellent service and advice with all my policies. She is very knowledgeable and helpful and very pleasant. She always makes me smile when I talk to her and I feel confident that I am in good hands. Thank you again"
We responded:
"Ali, thank you for your wonderful feedback! I'm so happy to hear that Garryn has been providing you with excellent service and advice. It's great to know she brings a smile to your face and makes you feel confident with your policies. We’re always here to help with anything you need!"
Michael Dang
December 16, 2025
5
out of
5
rating by Michael Dang
"Really easy to work with and would recommend to others!"
We responded:
"Thank you, Michael! I'm glad you found it easy to work with our office. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Zoie Aquino-Limbag
December 16, 2025
5
out of
5
rating by Zoie Aquino-Limbag
"Thanks roy for helping me out"
We responded:
"Zoie, thank you for your feedback! I'm glad Roy was able to assist you. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Abbey Le
December 12, 2025
5
out of
5
rating by Abbey Le
"Roy has been so helpful and easy to talk to!! He made everything super easy to understand and walked me through all of my options :)"
We responded:
"Abbey, thank you for your wonderful feedback! I'm happy to hear that Roy was able to assist you effectively and make the process clear and straightforward. We’re always here to help with any questions or needs you might have in the future!"
shay tian
December 3, 2025
5
out of
5
rating by shay tian
"Huge thank you to Roy for his exceptional service. He listened to my needs, compared different plans with me, and made sure I understood the benefits and costs before making a decision. His professionalism and kindness made the whole experience smooth and reassuring. I’m truly grateful for his help and highly recommend him!"
We responded:
"Thank you, Shay, for sharing your experience! I'm happy to hear that Roy provided such exceptional service and made the process smooth for you. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"
Vi Diep
December 1, 2025
5
out of
5
rating by Vi Diep
"Roy was incredibly helpful throughout the entire insurance process. He explained everything clearly and never made me feel pressured. Super friendly, communicative and reliable! Highly recommend working with him if you want an agent who actually puts in the effort for you"
We responded:
"Thank you, Vi! I'm happy to hear that Roy provided such helpful and clear guidance during your insurance process. It's great to know you felt comfortable and supported. If there's anything else we can assist you with, just let us know!"
Magda Popovici
October 13, 2025
5
out of
5
rating by Magda Popovici
"State Farm is the best in the business: their coverage offered is exceptional. Their customer service is stellar: Maria, Garen, and everybody who greet me were unmatchable. They always went extra miles to help me, and accommodate my requests. All my gratitude for all their hard work!"
We responded:
"Thank you for your wonderful feedback, Magda! I'm delighted to hear that you found our coverage exceptional and our customer service stellar. Maria, Garen, and the rest of the team are committed to going the extra mile for our customers. Your appreciation means a lot to us. Let us know if there's anything else we can assist you with!"
katen c
September 12, 2025
5
out of
5
rating by katen c
"Roy was able to help me navigate through the different options! He was super communicative and friendly. Ive read reviews of great service at this location and Roy definitely delivered on that."
We responded:
"Thank you, Katen! I'm happy to hear that Roy was able to assist you effectively and provide the friendly service we're known for. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Bryan Vu (Vinny)
September 12, 2025
5
out of
5
rating by Bryan Vu (Vinny)
"Had a great time working with Roy. He was super communicative along with being super friendly & helpful. Offered amazing service & support"
We responded:
"Thank you, Bryan! I'm glad to hear that Roy provided you with such excellent service and support. Our team is committed to being communicative and helpful, and it's great to know Roy made your experience a positive one. If you ever need anything else, feel free to reach out!"
Travis Tran
September 12, 2025
5
out of
5
rating by Travis Tran
"I worked with Roy, best service amazing support. he always take care of me and get me right"
We responded:
"Travis, thank you for sharing your experience! I'm happy to hear that Roy provided you with such excellent service and support. Our team is dedicated to taking great care of our customers. If you ever need anything else, feel free to reach out!"
Vinh Tran
September 11, 2025
5
out of
5
rating by Vinh Tran
"Had a pleasure with working someone on the team. Best service ever they always take care of me & gave me the best price ever."
We responded:
"Thank you, Vinh! I'm happy to hear that you had a great experience with our team and received excellent service. It's wonderful to know we could provide you with the best price. We're always here to assist you with any insurance needs!"
Ian Cabruhbruh2.0
September 10, 2025
5
out of
5
rating by Ian Cabruhbruh2.0
"thank you guys for your help, love the quick support and service!"
We responded:
"Thank you, Ian, for your kind words! I'm happy to hear that you appreciated our quick support and service. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
Girard Dela Roca
September 10, 2025
5
out of
5
rating by Girard Dela Roca
"Thank you so much Roy for helping me! You super helpful and attentive to my needs. Definitely one of the best experiences I’ve had!"
We responded:
"Girard, thank you for your wonderful feedback! I'm happy to hear that Roy was able to provide such attentive service. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Jacob Mani
September 10, 2025
5
out of
5
rating by Jacob Mani
"Had the pleasure working with Roy. Very polite gentleman who was very easy to communicate with. I recommend!"
We responded:
"Jacob, thank you for your feedback! I'm happy to hear that Roy provided you with such a positive experience. We appreciate your recommendation and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"