State Farm® Insurance Agent Derek Tsu
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shuwei Wang
November 20, 2024
5
out of
5
rating by Shuwei Wang
"Joy is the best! She help me a lot and always give me an instant and professional response :)"
Anita Renau Bralock
November 15, 2024
5
out of
5
rating by Anita Renau Bralock
"Joe helped me with a claim after a car accident. I was having difficulty getting my convertible top repaired as part of the claim. Joe contacted the claims agent on my behalf and advocated for me. Within an hour, my claim was approved for additional repairs and my rental car extended. I’d like to thank Joe for being a great representative for me."
We responded:
"Anita, thank you for sharing your experience! I'm happy to know Joe was able to assist you with your claim and ensure your convertible top repair and rental car extension were handled promptly. Your satisfaction is important to us, and it's great to see Joe's dedication recognized. If you need any further assistance, don't hesitate to reach out. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
roel maturingan
November 8, 2024
5
out of
5
rating by roel maturingan
"Nathan is an agent who is a pleasure to deal with. He was referred to me by Derek and from there we are still with this group of State Farm until now."
We responded:
"Nathan is indeed a pleasure to work with, and I'm glad he has made your experience with our office so positive. Your continued trust in our team means a lot to us. If you ever need any further assistance, we're always here to help. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
YanHong Lu
October 29, 2024
5
out of
5
rating by YanHong Lu
"Joy’s services are perfect to me. Thanks so much."
We responded:
"YanHong, we're so glad to hear that you found her services perfect! Your satisfaction is our priority. Thank you for your kind words. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Atkin Coy
October 24, 2024
5
out of
5
rating by Atkin Coy
"Good experience, shoutout to Roy who helped me with a quote quick"
We responded:
"Thanks for the great review, Atkin! I'm glad you had a good experience with us. Roy is indeed a valuable member of our team, and it's wonderful to know he was able to assist you quickly with your quote. If you need any further assistance, feel free to reach out. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Tanya W.
October 11, 2024
5
out of
5
rating by Tanya W.
"Joy超级棒！中英文沟通都没问题。推荐一波"
We responded:
"感谢 Tanya 抽出时间分享您的体验！我们很高兴听到 Joy 能够无缝地用中文和英文为您提供帮助。我们感谢您的反馈，并期待继续满足您的需求！ - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Julian Sanchez-Reyes
October 11, 2024
5
out of
5
rating by Julian Sanchez-Reyes
"I just had to share how helpful Roy was with getting me quotes for insurance for my car. Very helpful, and generous person will definitely speak to him again about some more quotes for my insurance. Thank you again."
Ailan Zou
October 9, 2024
5
out of
5
rating by Ailan Zou
"Joy女士服务特别耐心感觉享受一流服务。谢谢！"
We responded:
"Thank you, Ailan! I'm glad to hear that Joy provided you with such patient and top-notch service. We appreciate your kind words and look forward to assisting you with any future needs. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Devine Ragas
October 9, 2024
5
out of
5
rating by Devine Ragas
"Amazing customer service! Above and beyond 😊😊"
We responded:
"Devine, thank you for your kind words! I'm happy you had such a positive experience with our customer service. We're always here to go above and beyond for our customers. If you need anything in the future, don't hesitate to reach out. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
David Ragas
October 9, 2024
5
out of
5
rating by David Ragas
"Thank you derek. Wonderful working with you."
We responded:
"David, thank you for your kind words! I'm happy you had a wonderful experience working with us. If you need any further assistance, feel free to reach out anytime. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Junlin L
October 9, 2024
5
out of
5
rating by Junlin L
"Joy (Lin) provided an incredible deal with a positive and professional attitude throughout the entire process. She was extremely responsive and attentive, addressing all of my concerns and going above and beyond to help me resolve various issues that came up along the way. Her dedication and support made the experience seamless and enjoyable. I highly recommend Joy for anyone seeking excellent service and a truly personalized experience."
We responded:
"Junlin, thank you for your wonderful review! I'm glad to hear that Joy provided you with such a positive and professional experience. Her responsiveness and dedication to addressing your concerns are qualities we highly value in our team. We're grateful for your recommendation and are always here to assist you with any future needs. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Geoffrey Chao
October 7, 2024
5
out of
5
rating by Geoffrey Chao
"Thanks for your help Roy!"
We responded:
"Thanks for the great review, Geoffrey! I'm happy Roy could assist you. If you need anything else, feel free to reach out. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Kaori Miyazono
October 6, 2024
5
out of
5
rating by Kaori Miyazono
"Roy was extremely helpful in his service and was abble to provide me with solutions efficiently."
We responded:
"Kaori, Thank you for your wonderful review! I'm glad to hear that Roy was able to assist you efficiently and provide effective solutions. We appreciate your feedback and are always here to help with any future needs. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Jiyao Li
October 6, 2024
5
out of
5
rating by Jiyao Li
"I was assisted by Roy and was extremely satisfied with the service he provided. He was extremely knowledgeable and explained to me the different coverages that would be beneficial to me."
We responded:
"Thank you, Jiyao, for your wonderful review! I'm glad to hear that Roy provided you with knowledgeable and thorough service. It's great to know he was able to explain the different coverages that would benefit you. We appreciate your feedback and are here for any future needs or questions you may have. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Ian Baylon
October 2, 2024
5
out of
5
rating by Ian Baylon
"Roy has always been super helpful and extremely communicative, thank you for all the help!"
We responded:
"Ian, thank you for your kind words! I'm happy to hear that Roy has been super helpful and communicative. We appreciate your trust in our team and are always here for any future needs. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Yue W.
September 30, 2024
5
out of
5
rating by Yue W.
"Joy非常专业，回复及时，处理问题专业。人很nice。"
We responded:
"Susie, 感谢您对Joy的高度评价！我们很高兴知道她的专业和及时回复让您满意。我们团队一直致力于提供优质服务，Joy的努力得到了您的认可，我们感到非常欣慰。如果您有任何进一步的需求或问题，请随时联系我们。 - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
oscar ji
September 30, 2024
5
out of
5
rating by oscar ji
"Joy has an excellent work attitude, always demonstrating a clear understanding of how to guide customers through each step of the process！"
We responded:
"Oscar, thank you for your kind words! I'm glad to hear that Joy's excellent work attitude and clear guidance made a positive impact on your experience. We appreciate your feedback and look forward to assisting you with any future needs. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Anika Yerkey
September 29, 2024
5
out of
5
rating by Anika Yerkey
"I had the pleasure of being helped by Roy. He was detailed in ensuring all my needs were met during this experience, including trustworthy advice and great customer service. I recommend this location to anyone who’s looking for reliable support in finding good insurance."
We responded:
"Anika, thank you for your wonderful review! I'm glad Roy was able to provide you with detailed and trustworthy advice, along with excellent customer service. We appreciate your recommendation and are happy to be your reliable support in finding good insurance. If you need any further assistance, don't hesitate to reach out. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
CS USA
September 26, 2024
5
out of
5
rating by CS USA
"Joy is so helpful and nice. Always respond quickly and professionally . She helps clients in every thing!"
We responded:
"Joy is a fantastic asset to our team, and I'm happy to hear she has been so helpful and professional in assisting you. We strive to provide quick and comprehensive support for all our clients. If you need anything else, we're always here to help! - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Zhao Shichao
September 21, 2024
5
out of
5
rating by Zhao Shichao
"非常好的代理，价格很好，Joy认真负责，给好评，在买车还来这里保险"
We responded:
"感谢您的好评，Shichao！我们很高兴您对我们的服务和价格感到满意。Joy一直以来都非常认真负责，我们也为她感到骄傲。期待您下次买车时再次选择我们为您提供保险服务！ - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Jacob Nordman
September 18, 2024
5
out of
5
rating by Jacob Nordman
"Nathan has been wonderful to work with! He is very knowledgeable and efficient when I have needed something. I recommend him for all your insurance needs."
We responded:
"Jacob, thank you for your wonderful review! I'm happy to hear that Nathan has been knowledgeable and efficient in assisting you. Your recommendation means a lot to us. If you ever need anything else, our office is here to help! - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Jacklene Murran
September 18, 2024
5
out of
5
rating by Jacklene Murran
"Joy was such a joy to speak to on the phone. She helped me with all my questions and was super efficient in getting my policy adjusted. I really appreciated her professionalism!"
We responded:
"Hi Jacklene, Joy is indeed a wonderful asset to our team. I'm happy she could assist you efficiently and professionally with your policy adjustments. Your appreciation means a lot to us. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Jason Huynh
September 16, 2024
5
out of
5
rating by Jason Huynh
"Amazing service, thank you Garyn so much for helping me out so swiftly and greatly. Highly recommend."
We responded:
"Thank you, Jason! I'm glad Garyn could assist you so efficiently. We appreciate your recommendation and are always here to help with any future needs. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Joe Wu
September 11, 2024
5
out of
5
rating by Joe Wu
"Thanks Roy for the great service - he was super transparent and friendly. Would recommend 10/10"
We responded:
"Joe, thank you for your kind words! I'm glad Roy provided you with transparent and friendly service. Your recommendation means a lot to us. If you ever need further assistance, we're here to help. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"
WENJING ZHANG
September 9, 2024
5
out of
5
rating by WENJING ZHANG
"Good service! Joy is awesome and helpful, definitely answered my questions"
We responded:
"Thank you, Wenjing, for your positive review! I'm glad to hear that Joy was able to assist you effectively and answer your questions. We appreciate your feedback and look forward to helping you with any future needs. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"