State Farm® Insurance Agent Derek Tsu
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Magda Popovici
October 13, 2025
"State Farm is the best in the business: their coverage offered is exceptional. Their customer service is stellar: Maria, Garen, and everybody who greet me were unmatchable. They always went extra miles to help me, and accommodate my requests. All my gratitude for all their hard work!"
"Thank you for your wonderful feedback, Magda! I'm delighted to hear that you found our coverage exceptional and our customer service stellar. Maria, Garen, and the rest of the team are committed to going the extra mile for our customers. Your appreciation means a lot to us. Let us know if there's anything else we can assist you with!"
katen c
September 12, 2025
"Roy was able to help me navigate through the different options! He was super communicative and friendly. Ive read reviews of great service at this location and Roy definitely delivered on that."
"Thank you, Katen! I'm happy to hear that Roy was able to assist you effectively and provide the friendly service we're known for. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Bryan Vu (Vinny)
September 12, 2025
"Had a great time working with Roy. He was super communicative along with being super friendly & helpful. Offered amazing service & support"
"Thank you, Bryan! I'm glad to hear that Roy provided you with such excellent service and support. Our team is committed to being communicative and helpful, and it's great to know Roy made your experience a positive one. If you ever need anything else, feel free to reach out!"
Travis Tran
September 12, 2025
"I worked with Roy, best service amazing support. he always take care of me and get me right"
"Travis, thank you for sharing your experience! I'm happy to hear that Roy provided you with such excellent service and support. Our team is dedicated to taking great care of our customers. If you ever need anything else, feel free to reach out!"
Vinh Tran
September 11, 2025
"Had a pleasure with working someone on the team. Best service ever they always take care of me & gave me the best price ever."
"Thank you, Vinh! I'm happy to hear that you had a great experience with our team and received excellent service. It's wonderful to know we could provide you with the best price. We're always here to assist you with any insurance needs!"
Ian Cabruhbruh2.0
September 10, 2025
"thank you guys for your help, love the quick support and service!"
"Thank you, Ian, for your kind words! I'm happy to hear that you appreciated our quick support and service. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
Girard Dela Roca
September 10, 2025
"Thank you so much Roy for helping me! You super helpful and attentive to my needs. Definitely one of the best experiences I’ve had!"
"Girard, thank you for your wonderful feedback! I'm happy to hear that Roy was able to provide such attentive service. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Jacob Mani
September 10, 2025
"Had the pleasure working with Roy. Very polite gentleman who was very easy to communicate with. I recommend!"
"Jacob, thank you for your feedback! I'm happy to hear that Roy provided you with such a positive experience. We appreciate your recommendation and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Kensuke Takeuchi
September 9, 2025
"Roy was fantastic to work with—very professional, helpful, and friendly throughout the whole process. He took the time to explain everything clearly and made the experience smooth and stress-free. I really appreciate his patience and attention to detail. Thank you, Roy!"
"Kensuke, thank you for your wonderful feedback! I'm delighted to hear that Roy provided such a professional and friendly experience. His dedication to clear communication and attention to detail is something we truly value. If you have any more questions or need assistance in the future, feel free to reach out!"
Ian Galinato
September 9, 2025
"Roy at State Farm has been awesome to work with. He’s super easy to talk to and always takes the time to break things down so it actually makes sense. I feel like he really cares about making sure I’m covered and not just trying to sell me something. Definitely recommend him if you need insurance help."
"Thank you, Ian! I'm happy to hear that Roy has been so helpful and attentive to your needs. It's great to know that you feel well-covered and supported. If you ever need further assistance, feel free to reach out!"
Julius Wong
September 6, 2025
"Roy was one of the best agents I’ve ever worked with! His customer service was amazing! Definitely look for him if you have anything you need with insurance! Thanks Roy!"
"Thank you, Julius! I'm happy to hear that Roy provided such exceptional service. Our team is dedicated to offering the best support possible, and it's great to know Roy made a positive impact. If you have any more insurance needs, feel free to reach out!"
rick american eagle services
August 27, 2025
"Nathan is Great to work with. Great prices and very fast with all documentation. This is the place to go for insurance."
"Thank you, Rick! I'm happy to hear that Nathan provided you with excellent service and efficient documentation. We appreciate your recommendation and are glad you found our prices competitive. If you ever need anything else, feel free to reach out!"
Kayli La
July 30, 2025
"Roy was fantastic! He knows what’s up"
"Thank you for your review, Kayli! I'm happy to hear that Roy provided you with such a great experience. Our team is dedicated to offering knowledgeable and friendly service. If you have any more questions or need assistance, feel free to reach out!"
dien lam
July 17, 2025
"He was very nice , helpful and professional. Very satisfied. 🙂"
"Thank you for your review, Dien! I'm happy to know you found the service nice, helpful, and professional. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
Raine Yu
July 12, 2025
"我想特别感谢 Roy 对我的帮助和支持。在整个过程中,他始终非常专业、有耐心,并且愿意花时间详细解答我提出的每一个问题。 他的服务态度非常好,跟他沟通非常顺畅。感谢 Roy 的耐心和努力,我非常满意这次的服务体验。"
"谢谢你,Raine!很高兴听到 Roy 在整个过程中一直耐心细致地协助你。每一个细节他都认真对待,也希望你在每一步都能觉得安心。非常感谢你分享这次的经历,也谢谢你抽出时间留下评论。"
P K
May 8, 2025
".their prices went up, I dropped them. Allstate came through instead."
"P K, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! I'm glad our team could assist you effectively. Derek Tsu - State Farm Insurance Agent, San Marino, CA"
Chunjing Liu
March 13, 2025
"I had the pleasure of working with Joy, and I can't recommend her enough! She is incredibly kind, professional, and always goes above and beyond to help with my insurance needs. She took the time to explain all my options in a way that was easy to understand and ensured I made the best decisions for my coverage. If you're looking for an insurance agent who genuinely cares about their clients, I highly recommend Joy!"
"Thank you, Chunjing, for sharing your experience with us! We're delighted to hear that Joy provided you with outstanding service and took the time to explain all your options in detail. If you have any more questions or need further assistance, please feel free to contact our office!"
Rex Lin
February 27, 2025
"Joy的服務很好,非常負責,所有問題都會盡力的幫你解決,大推!"
"Rex, I'm glad to hear that you appreciated Joy's dedication and responsible service! It's wonderful to know she was able to assist you with all your questions. If you ever need further assistance, feel free to reach out to our office. We're here to help!"
Stacie Rueger
February 21, 2025
"Roy was very helpful, courteous & informative in obtaining for me a new auto policy at an awesome price. What a great experience!"
"Thank you, Stacie! I'm delighted to know that Roy provided you with such helpful and courteous service while securing a new policy at a fantastic price. It's wonderful to hear about your positive experience. If you have any further questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
D (Dlex)
January 28, 2025
"Customer service is awesome policy detail was clear and Roy was so nice and helpful definitely recommend."
"Thank you, Deja, for sharing your experience! I'm happy to know that you found our customer service awesome and the policy details clear. Roy will be delighted to hear your kind words about his helpfulness. We're grateful for your recommendation and are here for any future insurance needs or questions you may have!"
Ana Guerrero
January 7, 2025
"Roy and Jasime really did a great Job in getting a great experience in getting a new car / life insurance special deal. I am thankful for thier experience and amiability."
"Thank you, Ana, for sharing your positive experience! I'm glad to hear that Roy and Jasmine provided you with excellent service and a special deal on your insurance. Their expertise and friendliness are truly appreciated. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
John Chambers
January 2, 2025
"Derek was super helpful and got my new van insured in very quickly. Thanks to Derek I am off and running."
"I'm glad I could help you get your new van insured, John! Your feedback is appreciated, and I'm grateful for your support. If you have any more questions or need anything else, don't hesitate to reach out."
Love Leo78
December 9, 2024
"I have to say that now I know why State Farms it's the leading Insurance company and it's not cause they have more commercials with the Kansas City Chiefs But cause they have the greatest customer service and Low Prices than not even close company's I'm glad I switch to State Farms."
"Thank you for your wonderful review! I'm glad you had such a positive experience with our customer service and found our prices competitive. It's great to know you're happy with your decision to switch to State Farm. If you ever have any questions or need further assistance, our office is here to help!"
Douglas Liu
November 26, 2024
"I've been a satisfied State Farm customer for over a decade, and I owe it all to Derek Tsu and his team. They've consistently provided excellent service, always available with a quick response to any questions or concerns. One of the things I appreciate most about State Farm is their competitive rates. They consistently offer some of the best rates in the market. I'd also like to give a special shoutout to Roy Ng, who has been incredibly helpful and patient throughout the years. If you're looking for a reliable insurance provider, I highly recommend this place."
"Douglas, thank you for your kind words and for being a loyal State Farm customer for over a decade! I'm glad to know that our team, especially Roy, has been able to assist you effectively and patiently throughout the years. It's wonderful to hear that you find our rates competitive and our service reliable. We truly appreciate your recommendation and look forward to continuing to serve your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out!"
Shuwei Wang
November 20, 2024
"Joy is the best! She help me a lot and always give me an instant and professional response :)"
"Hi Shuwei, Joy is indeed fantastic! I'm glad she was able to assist you promptly and professionally. Your positive feedback means a lot to us. If you need any further assistance, we're always here to help. - Derek Tsu - State Farm Insurance Agent, San Marino, CA"